EVPAD PRO 4K Not Playing? Here’s the Fix You Need

EVPAD PRO 4K Not Playing? Here’s the Fix You Need

Many long-time users have recently noticed that their once-reliable EVPAD Pro 4K is no longer working as expected. Channels won’t load, apps won’t open, and black screens appear frequently. If you’re asking yourself: “Is my device broken?” or “Can it be fixed?”, this guide is for you.

We’ll break down the causes, and more importantly, introduce better-performing EVPAD models to upgrade to.

What Is EVPAD Pro 4K and Why Is It Not Working Anymore?

EVPAD Pro 4K was one of EVPAD’s classic early models, offering 4K HD streaming and lifetime free channels. It earned a loyal following thanks to its stable performance and rich content.

However, as technology evolves, older devices begin to show their age. Here’s why your EVPAD Pro 4K may no longer be working:

1. Outdated Android Version

EVPAD Pro 4K runs on an early Android version that is no longer compatible with today’s apps or streaming platforms.

2. No System Updates

Being an older model, it no longer receives official system maintenance or software updates—leading to compatibility issues.

3. Weak Hardware Performance

Outdated processors, low memory, and insufficient decoding power make it incapable of handling HD video or AI voice control.

Bottom Line:
Your device likely isn’t broken—it’s just outdated. It’s time to consider upgrading.

Recommended EVPAD Upgrades for a Better Streaming Experience

To ensure smooth, uninterrupted entertainment, EVPAD has launched several new-generation smart TV boxes. Below are the top picks:

EVPAD 11th Generation (11P / 11S)

Hardware Specs

  • Processor: High-performance octa-core CPU
  • Operating System: Android 12 – modern, fast, and compatible
  • Memory and Storage:
    • 11P: 4GB RAM + 64GB storage
    • 11S: 2GB RAM + 32GB storage
  • Video Output: Supports up to 8K Ultra HD
  • Connectivity: Wi-Fi 6, Gigabit LAN (1000M), USB 3.0, HDMI 2.0, TF card, RJ45
  • Bluetooth: Version 5.2

Key Features

  • AI voice control with Google Assistant
  • Customizable remote with shortcut keys
  • Air Mouse support for easier navigation
  • Multi-language channel switching
  • Time-shift feature (pause and replay live broadcasts)
  • Karaoke-ready
  • Pre-installed with Venus V11 App
  • Lifetime free usage with daily content updates
  • Compatible with Galaxy Live, Venus VOD, YunShiTing
  • Supports third-party Android media apps

Recommended For

Perfect for power users, families, or anyone wanting premium performance and a future-proof setup.

EVPAD 10th Generation (10P / 10S)

Hardware Specs

  • Processor: Octa-core
  • Operating System: Android 10
  • Memory and Storage:
    • 10P: 4GB RAM + 64GB
    • 10S: 2GB RAM + 32GB
  • Video Output: Supports up to 4K
  • Connectivity: Wi-Fi 6, LAN (100M)
  • Bluetooth: Version 5.2

Key Features

  • Voice control and multi-language UI
  • Pre-installed Venus (Jinxing) TV App
  • Stable content with daily updates
  • Simple UI, ideal for elderly users or beginners
  • Lifetime free viewing with official app support

Recommended For

A great fit for existing EVPAD users upgrading from older models or anyone looking for reliable performance on a budget.

Conclusion: Say Goodbye to Outdated Devices

While the EVPAD Pro 4K was a great device in its time, it can no longer keep up with modern demands in terms of performance, software, or content support.

Instead of struggling with constant errors, make the switch to a new EVPAD 10th or 11th generation model. With top-tier specs, updated systems, and full app compatibility, you’ll enjoy a smoother and richer viewing experience.

If you want to buy EVPAD, check out the full selection HERE.


Contact Information

For support, recommendations, or to place an order, contact us directly by clicking the chat button on the bottom-left corner of the screen, or reach out via:

  • WhatsApp: +60 11-1180 6101
  • Email: customer@evpadsg.com

We’re here to help you choose the right EVPAD device and provide any assistance you need.

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