Privacy Policy

At EVPAD TV Box Official Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our store, we collect certain information about your device, browsing actions, and purchase transactions. This information helps us improve your experience and fulfill your orders.

• Personal Information: When you place an order or attempt to make a purchase, we collect certain information, including your name, billing address, shipping address, payment information, email address, and phone number.
• Device Information: We automatically collect information about your device, including your IP address, web browser, time zone, and some cookies installed on your device.
• Order Information: This includes details of the items purchased, the date and time of your order, and any applicable shipping information.

2. How We Use Your Information

We use the information we collect to provide and improve our services, process orders, and communicate with you.

• Order Processing: We use your personal information to fulfill orders, including processing payments, arranging for shipping, and sending you order confirmations and updates.
• Customer Support: Your information helps us respond to your customer service requests and provide support.
• Personalization: We use data to enhance your shopping experience, including recommending products based on previous orders and preferences.
• Marketing: With your consent, we may send promotional emails, special offers, and other marketing materials that may interest you. You can opt-out of marketing communications at any time.

3. Sharing Your Information

We only share your information with trusted third parties when necessary for order processing and site operation, as described below:

• Service Providers: We share information with third parties that help us process payments, ship orders, and maintain our website.
• Analytics Providers: We use analytics services like Google Analytics to understand website usage and improve our services.
• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.

4. Protecting Your Information

We implement various security measures to protect your personal information. This includes secure servers, encryption, and access restrictions. While we strive to keep your data secure, no online service can be completely secure. If you have concerns about data security, please contact us.

5. Your Rights

Depending on your location, you may have rights related to your personal information, such as:

• Access: You can request access to the personal information we hold about you.
• Correction: You have the right to request corrections to inaccurate information.
• Deletion: You may request the deletion of your personal data under certain circumstances.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us using the information below.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

• Types of Cookies: We use session cookies, persistent cookies, and third-party cookies.
• Managing Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated date. Please review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have questions, concerns, or requests regarding our Privacy Policy or the personal information we hold about you, please contact us:

• Email: ecom.evpad@gmail.com
• WhatsApp: +60 1128311101

Thank you for trusting EVPAD TV Box Official Store. Your privacy is important to us, and we are dedicated to protecting your personal information.